Ban Bao Building Sets

Shipping Terms for

How can I track my package?

If tracking details are available, you can track your package using the Your Orders page. Click "Track Package" beside the delivery you would like to follow.

Why isn't there tracking information for my order?

If you can't see any tracking data for a shipment as well as estimated delivery date hasn't yet passed, your package should still arrive on time. Yow will discover some common explanations why tracking info is unavailable on our Tracking Shipments Help page.

Why didn't my order qualify for FREE Shipping?

Each items ordered along with the shipping address need to be eligible for FREE Shipping. FREE Shipping page has more information about what items and addresses meet the criteria.


To take advantage of FREE Shipping:

Utilizing this type of shipping option, we fulfill the transaction within a more cost-efficient way. This permits us to give our savings on to you by means of free delivery. Though it could take some extra time to pack and ship your order, you'll still receive it inside the estimated delivery time frame.

International Shipping

We gladly accepts orders from all across the world. Available products, shipping rates and costs will vary based on the delivery address for the order.

To find out the shipping rate information specific for your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.


The subsequent items can be shipped to just about all destinations outside the U.S.:

* Note: Books that require special handling as they are extremely heavy (as an example, multi-volume sets) can't be shipped beyond the U.S. If it is so, it will likely be noted on the product detail page.


For products shipped internationally, please note that any maker warranty may not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings might not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and also the products might not conform to destination country voltage along with electrical standards (requiring usage of an adapter or converter if appropriate). You will be responsible for assuring that your product can be lawfully imported for the destination nation. When ordering the recipient will be the importer of record and must meet all rules of the destination country.


Your privacy is very important to us, therefore we realize that you care about how information about the transaction is used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are governed by opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, for instance titles, for our international carriers, and such information may be conveyed through the carriers to customs authorities in an effort to facilitate customs clearance and abide by local laws.

Generally if the order is a gift, the package is labeled "Gift," but the value of the product remains stated within the customs form.

Customs authorities require value of the present item to be stated on the package.

Shipping Rates and Times by Geographic Region

When orders shipped internationally get to the destination country, they are governed by customs clearance procedures which may cause delays beyond original delivery estimates.

Retailers could have policies that are different from our conditions and terms. For items you have purchased from a seller, please see the applicable seller's policies for any other conditions that could apply to your purchase of such products.

When To Expect Your Order

Our estimated delivery date for your order is based how quick we can obtain and ship your items, your shipping address, and the shipping speed and options you select. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can find information about these products in addition to their shipping requirements and charges from the vendors product shipping web site.

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